Version 1.0
Prepared by: @Lorraine Sebata
Approved by: @Samia Thompson
Reviewed Date: 2025-07-24
Next review date: 2026-07-24
This Code of Conduct applies to all individuals employed by or acting on behalf of Easyterms
This Code of Conduct sets forth the ethical standards and professional expectations for all employees, contractors, and representatives of Easyterms. It is designed to guide our daily actions, decisions, and interactions, ensuring we uphold the highest levels of integrity, professionalism, and respect in our business practices and relationships with clients, colleagues, and the wider community.
This Code of Conduct applies to all individuals employed by or acting on behalf of Easyterms, regardless of their position, location, or length of service. Adherence to these standards is a condition of employment.
We are committed to operating with integrity and honesty in all business dealings. This means being truthful and transparent in our communications and actions, avoiding any form of deception, misrepresentation, or fraud.
All sensitive information, including client data, financial records, and proprietary business information, must be treated with the utmost confidentiality. We must not disclose, misuse, or share confidential information with unauthorized parties.
Employees must avoid any situation where their personal interests conflict, or appear to conflict, with the interests of Easyterms. This includes personal financial gain from business decisions and external business activities that may compromise our professional judgment. Any potential conflicts must be reported to a manager.
We are committed to full compliance with all applicable local, national, and international laws and regulations. This includes, but is not limited to, laws governing financial services, data privacy, and employment.
All employees are expected to conduct themselves in a professional manner at all times. This includes maintaining a professional appearance, being punctual, and communicating respectfully and clearly with colleagues and clients.
We serve our clients with honesty, fairness, and diligence. We must ensure that our clients are fully informed about our loan products, terms, and conditions, and that all interactions are respectful and transparent.
Company assets, including equipment, funds, and intellectual property, are to be used responsibly and solely for legitimate business purposes. Unauthorized personal use is strictly prohibited.
We have a zero-tolerance policy for all forms of bribery and corruption. No employee shall offer, accept, or solicit gifts, favors, or payments that could improperly influence a business decision.
We are committed to fostering a diverse and inclusive workplace free from discrimination. We value the unique backgrounds and perspectives of every individual.
We do not tolerate any form of harassment, bullying, or intimidation. This includes verbal, physical, or psychological abuse. All employees have the right to a safe and respectful work environment.
All employees are responsible for adhering to company safety policies and procedures, ensuring a safe and healthy environment for everyone. Any safety concerns or hazards must be reported immediately.
Any employee who becomes aware of a violation of this Code of Conduct is obligated to report it to their manager or Human Resources. Reports can be made anonymously where permissible.
Easyterms strictly prohibits retaliation against any employee who, in good faith, reports a violation or cooperates with an investigation.
Violations of this Code of Conduct will be taken seriously and may result in disciplinary action, up to and including termination of employment.
All new employees will receive training on this Code of Conduct upon joining the company. All employees will receive periodic refresher training to ensure continued awareness and compliance.
This document will be reviewed annually by Senior Management to ensure its continued relevance and effectiveness. Any revisions will be communicated to all employees.