Name: | Employee Name | Job Title : | Debt Recovery Officer |
Based at: | Reports to: | CEO | |
Start date: | DD/MM/YYYY | Sign: | |
Effective date: | DD/MM/YYYY | Print: |
Perform the duties of a Debt Recovery Officer for Easyterms Ltd.
The Debt Recovery Officer is responsible for managing the collection of outstanding debts. This role involves contacting debtors, negotiating payment arrangements, and ensuring timely repayment while maintaining a professional approach and adhering to all relevant regulations.
Monitor assigned accounts to identify any delinquencies or outstanding payments.
Develop strategies to effectively recover outstanding payments from delinquent accounts.
Implement and execute plans to collect on overdue invoices and debts.
Review the loan portfolio regularly to identify accounts in arrears.
Prepare and submit delinquency reports and statistics for management review.
Contact government and non-government payroll departments to follow up on missed payments, as well as customers depending on their payment methods.
Communicate with customers to negotiate revised payment agreements.
Make collection calls and send monthly payment notices to delinquent customers.
Process payments received on delinquent accounts.
Liaise with the law firm when legal action is pursued, providing relevant details for legal instruments, demand letters and related documents.
Represent the company in Magistrate Court for litigation matters.
Perform other duties as assigned.
This job description is non-exhaustive and is subject to regular review with the post holder and amended in line with the needs of the organisation.
Easyterms Ltd. | University Drive – Nassau – Bahamas | 242.603.0200 | www.easypayday.loans